Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how Zuqxeri™, operated by Shenzhen Chuangpai Culture Media Co., Ltd., collects, uses, discloses and protects personal information when you visit zuqxeri.com, make a purchase or contact us.

Information we collect

• Contact and account information, such as name, email address, telephone number and shipping or billing address.
• Order and transaction information, including products purchased, payment status, delivery details and customer-service history.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed and interactions with our website.
• Information you choose to provide through forms, reviews, messages or other communications.

How we use information

• Process payments, fulfill orders and provide tracking or delivery updates.
• Respond to questions, returns, refunds and support requests.
• Maintain, secure and improve our website, products and services.
• Detect fraud, misuse or other harmful activity.
• Send marketing communications where permitted and allow you to unsubscribe.
• Comply with legal, tax, accounting and regulatory obligations.

How we disclose information

We may share information with service providers that support payments, hosting, analytics, customer support, order fulfillment, shipping, fraud prevention and marketing. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not sell personal information for money.

Legal grounds for processing

Where applicable, we process information to perform a contract with you, comply with legal obligations, pursue legitimate business interests such as fraud prevention and service improvement, and rely on consent when the law requires it.

Cookies and similar technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, measure performance, understand usage and support advertising. Browser settings may allow you to limit cookies, although some website features may not function properly.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including legal, accounting and dispute-resolution requirements. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion or restriction of personal information, or to object to certain processing. You may unsubscribe from marketing emails using the link in the message or by contacting us.

Submitting a privacy request

Send your request to service@zuqxeri.com and describe the right you wish to exercise. We may ask for reasonable information to verify your identity and protect your account before completing the request.

International processing

Your information may be processed in countries other than your own. Where required, we use appropriate measures for international transfers.

Children's privacy

Our website is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Policy changes

We may update this policy from time to time. The revised date shown above indicates when the latest version became effective.